Shipping & Returns
- UK purchases are sent via Royal Mail post.
- Standard Delivery 3 -5 days / Express Delivery 2 -3 days £5.95 UK Mainland / Next Day Delivery £7.95 (next working day if ordered before 3pm)
- Post Monday to Friday and excluding Bank Holidays
- Overseas (outside the UK) purchase are sent via Royal Mail Airmail.
- Items sent outside the UK can take up to 4 weeks to arrive, however nothing I have sent in the past has taken this long!
- If you require an insured or tracked service (at an extra cost) then please contact me and I will reserve the item for you in a separate listing including the added postage cost.
- I will contact you via email once your item has been dispatched.
- Please note ~ Proof of postage is always obtained
- Buyers are responsible for any customs charges incurred.
- we aren't responsible for items which do not arrive in time for your event if no specific delivery date has not been communicated.
- Our items are handmade and no two items are the same..unique is what makes our items special so please bare this in mind when ordering, we describe each item the best we can although colours and texture may look different on your screen.♥
Package & Postage is included in the Price
If you require Special postage at extra cost, please use 'Contact Form' to discuss your requirements
Returns
- Please be aware that colours vary on different computer screens, we cannot
be responsible for these variations - Your satisfaction is our priority, but If for any reason your not happy with your purchase, please contact us within 7 days of receipt so we can discuss replacement or refund
- We regret we cannot pay for cost of return postage
- .♥ PLEASE CONTACT ME PRIOR TO ORDERING A RUSH ORDER OTHERWISE IT WILL bE TREATED LIKE A REGULAR ORDER
**OVERSEAS ORDERS/NON UK ORDERS I send all packages via Royal Mail standard air mail service, there is NO tracking number, if you require a tracking number for your parcel this cost more, so i could discuss delivery options with you.
**There is a estimated delivery schedule, however please always allow extra time if ordering for a special occasion as I can not be held responsible if your order gets held up at customs and sometimes overseas orders just take that little longer to arrive! i always try my very best to get orders to my customers as soon as possible
Please note that if you are ordering a pin back badge you should be conscious that pins can be dangerous and should not be purchased for children, unless you are sure that is safe to do so. In any case, we strongly advise against giving any badges to small children as badges are made of several components and can, if tampered with or put under pressure, come apart and become chocking hazards.